Return Shipping: CUSTOMERS ARE RESPONSIBLE FOR PAYING RETURN SHIPPING
WHEN SENDING ITEMS BACK FOR RETURN OR EXCHANGE.
You can choose to return your package via any method of your choice. We
recommend an insured or trackable method. Please note that your return
shipping fees are not refundable. We gladly pay for the re-shipping cost
Ship your items to:
565 Woodruff Road
Greenville, SC 29607
Processing Time: You will receive an e-mail notifying you that your exchange/return
has been received at our processing facility. It will be inspected and
processed by our Returns Department within 5-10 business days of receipt.
Exchanges: If you are exchanging, please fill out the return form detailing
the item being returned and the size, color and style number of the item
you wish to have in exchange. Any price difference will be charged/credited
to the original form of payment when the exchange ships. The exchange
will be sent to you free of any additional shipping charge.
**If you need your exchange quickly, contact customer service at 1-866-870-8911
to place a new order. We will ship your new order immediately then issue
a full refund as soon as we receive back your return.
Refunds: If you are returning something for a refund, we will apply a
credit to your credit card or original method of payment minus any shipping
costs we incurred in the initial processing of your order. Please note
that depending on your credit card company, it may take an additional
2-5 business days after your credit is applied for it to post to your
Shipping Deduction: If you are returning something for a refund, we reserve
the right to deduct the shipping cost we originally incurred when shipping
the product to you. This is typically $3-5 per item for US customers and
up to $7-9 for Canadian customers. We will be happy to issue the amount
of the deduction as a store credit for future use. Please indicate that
you would like your deduction issued as store credit on your return form.
Late Returns/Exchanges: Returns outside of the 30 days require a return
authorization issued by Breakout Bras. Please call customer service at
1-866-870-8911 for authorization prior to returning. We reserve the right
to refuse your return. If accepted, we will deduct a 20% restocking fee
in addition to the shipping deduction (if applicable).