Search

Search

You May Also Like

This item is currently out of stock. The backorder estimate is 2-3 weeks.
This item is currently out of stock. The backorder estimate is 2-3 weeks.

Select Color

Troubleshoot & FAQ

We’ve provided a handy tutorial and answers to frequently asked questions to help you troubleshoot any issues that you may be having with your new bra. If you feel like you need further assistance, schedule a virtual "fix my fit" appointment and customer service will be with you as soon as possible. 

ARE YOU SPILLING OUT OF YOUR CUPS?

This commonly happens when your measurements are a little off or you have more side breast tissue filling the cups than was adjusted for. Going up in the cup size is the solution. Even if the band feels snug, only adjust the cup, as that will allow more overall space for your breasts, therefore
making the band feel more comfortable.

IS THERE TOO MUCH SPACE IN YOUR CUPS?

There are three main reasons for this, with the first being "pulling in" and your straps being adjusted. Firmly grip your side wires with one hand, and pull your side breast tissue towards the center of each cup with the other hand. Pull everything you can forward into the cups, even going as far as your back. (One thing to note here is that your band must be snug enough to keep that tissue forward and contained once it’s pulled in.) Lastly, make sure you’ve adjusted your straps up to round out your breasts and help fill the last little part of the upper cups.

The second reason is that the cups are actually too big. This happens when your measurements are a little off or you have less side breast tissue to fill the cup than what was adjusted for. This almost always just requires an exchange for the correct
size.

That last reason is that the style just isn’t right for your breast and body shape. Not all styles work as well for some people as they do for others. Changing styles may be required to get that perfect fit.

IS MY BAND TOO TIGHT?

There are a few reasons your band may feel tight, with the first being that it’s a perfect fit, as it should be. With a correctly fitted bra, the band should be doing the majority of the work to support the weight of your breasts. A new bra should fit snugly when you fasten it on the loosest set of hooks, but as the elastic stretches and the item molds to your body, it will feel more comfortable, and you’ll start to prefer the more secure fit. We promise that your bra will get more and more comfortable with each wear.

Another reason your band may feel tight is that your cups are too small. If your band is tight and your cups are also too small, fixing the cup size will almost always result in
a more comfortable band. If that’s not the case,

Your band may actually be too tight. This is the last one mentioned because it’s not normally the reason the band feels too snug, but it does happen. It’s usually the result of
the measurements being just a little off. In this case, going up in the band may be required, but that opens up another can of worms with the cup size needing to be adjusted as well. If you go up one band size, you will most
likely need to go down 1-2 cup sizes. Be sure to contact our fitting specialists to make sure you’re adjusting the size correctly.

IS MY BAND TOO LOOSE?

If you have to put the hooks of your bra on the middle or tightest
setting for it to wrap firmly around your torso, this is not a proper fit. With a correctly fitted bra, the band should be doing the majority of the work to support the weight of your breasts. A new bra should fit snugly when you fasten it on the loosest set of hooks. Be careful when adjusting your band tighter, though; you’ll also most likely have to go up 1-2 cup sizes. Be sure to contact our
fitting specialists to make sure you’re adjusting the size correctly.

ARE MY STRAPS ADJUSTED PROPERLY?

It’s important that your straps are adjusted properly. If they’re too loose, your straps will slide off your shoulders, allowing your breasts to hang and the top of the bra to fall away from the top of your bust. In contrast, if the straps are too tight, their elastic bands will stretch quickly and could cause neck and shoulder pain. Your shoulder straps should feel firm and hold the tops of your cups flush against your chest, but they shouldn't
cause pain. Some women have worn the wrong size for so long that they have
indentions in their shoulders. Even a correctly fitted bra strap can sit in those indentions, but as long as the band is doing the lion's share of the work and the breasts are not hanging off the straps, these indentions should slowly
resolve.

DO I NEED AN EXTENDER?

If the bra band feels too tight, a bra extender is almost always a better solution than going up an entire band size. Breaking in a new bra is very similar to breaking in a new pair of shoes. It’s temporary and ultimately
leads to comfort and a perfectly molded fit. If you need temporary relief while your bra’s elastic stretches a little, consider buying an extender. Extenders fasten easily to a bra’s existing hooks, making it feel more comfortable. They’re available atbreakoutbras.comand should only be worn for about two weeks to aid in the breaking-in process, but wearing an extender for too long
will hinder your bra's ability to properly mold to the shape of your body and will result in a lack of support.

CONTACTING CUSTOMER SERVICE

If you’ve tried all of our tips and troubleshooting and you’re still not achieving your desired results, click here to schedule a virtual fitting via phone or email with one of our sizing specialists. All of our specialists work in our retail store and have years of experience fitting women into their perfect
bras. They’ll be able to offer you insights and advice, all with compassion and patience, as they’re dedicated to making sure all customers get the fit they want and deserve!

Our Customer Service Department can also be reached by phone toll-free at (866)870-8911
or by email at service@breakoutbras.com.

Thanks so much for shopping with Breakout Bras!

Troubleshoot

Are you spilling out of your cups?

This commonly happens when your measurements are a little off or you have more side breast tissue filling the cups than was adjusted for. Going up in the cup size is the solution. Even if the band feels snug, only adjust the cup, as that will allow more overall space for your breasts, therefore making the band feel more comfortable.

Is there too much space in your cups?

There are three main reasons for this, with the first being "pulling in" and your straps being adjusted. Firmly grip your side wires with one hand, and pull your side breast tissue towards the center of each cup with the other hand.
Pull everything you can forward into the cups, even going as far as your back. (One thing to note here is that your band must be snug enough to keep that tissue forward and contained once it’s pulled in.) Lastly, make sure you’ve adjusted your straps up to round out your breasts and help fill the last little part of the upper cups.

The second reason is that the cups are actually too big. This happens when your measurements are a
little off or you have less side breast tissue to fill the cup than what was
adjusted for. This almost always just requires an exchange for the correct
size.

That last reason is that the style just isn’t right for your breast and body shape. Not all styles work as well for some people as they do for others. Changing styles may be required to get that perfect fit.

Is my band too small?

There are a few reasons your band may feel tight, with the first being that it’s a perfect fit, as it should be. With a correctly fitted bra, the band should be doing the majority of the work to support the weight of your breasts. A new bra should fit snugly when you fasten it on the loosest set of hooks, but as the elastic stretches and the item molds to your body, it will feel more comfortable, and you’ll start to prefer the more secure fit. We promise that your bra will get more and more comfortable with each wear.

Another reason your band may feel tight is that your cups are too small. If your band is tight and your cups are also too small, fixing the cup size will almost always result in
a more comfortable band. If that’s not the case,

Your band may actually be too tight. This is the last one mentioned because it’s not normally the reason the band feels too snug, but it does happen. It’s usually the result of
the measurements being just a little off. In this case, going up in the band may be required, but that opens up another can of worms with the cup size needing to be adjusted as well. If you go up one band size, you will most likely need to go down 1-2 cup sizes. Be sure to contact our fitting specialists to make sure you’re adjusting the size correctly.

Is my band too loose?

If you have to put the hooks of your bra on the middle or tightest
setting for it to wrap firmly around your torso, this is not a proper fit. With a correctly fitted bra, the band should be doing the majority of the work to support the weight of your breasts. A new bra should fit snugly when you fasten it on the loosest set of hooks. Be careful when adjusting your band tighter, though; you’ll also most likely have to go up 1-2 cup sizes. Be sure to contact our
fitting specialists to make sure you’re adjusting the size correctly.

Are my straps adjusted properly?

It’s important that your straps are adjusted properly. If they’re too loose, your straps will slide off your shoulders, allowing your breasts to hang and the top of the bra to fall away from the top of your bust. In contrast, if the straps are too tight, their elastic bands will stretch quickly and could cause neck and shoulder pain. Your shoulder straps should feel firm and hold the tops of your cups flush against your chest, but they shouldn't
cause pain. Some women have worn the wrong size for so long that they have
indentions in their shoulders. Even a correctly fitted bra strap can sit in those indentions, but as long as the band is doing the lion's share of the work and the breasts are not hanging off the straps, these indentions should slowly
resolve.

Do I need an extender?

If the bra band feels too tight, a bra extender is almost always a better solution than going up an entire band size. Breaking in a new bra is very similar to breaking in a new pair of shoes. It’s temporary and ultimately leads to comfort and a perfectly molded fit. If you need temporary relief while your bra’s elastic stretches a little, consider buying an extender. Extenders fasten easily to a bra’s existing hooks, making it feel more comfortable. They’re available at breakoutbras.com and should only be worn for about two weeks to aid in the breaking-in process, but wearing an extender for too long will hinder your bra's ability to properly mold to the shape of your body and will result in a lack of support.

Contacting customer service

If you’ve tried all of our tips and troubleshooting and you’re still not achieving your desired results, click here to schedule a virtual fitting via phone or email with one of our sizing specialists. All of our specialists work in our retail store and have years of experience fitting women into their perfect
bras. They’ll be able to offer you insights and advice, all with compassion and patience, as they’re dedicated to making sure all customers get the fit they want and deserve!

Our Customer Service Department can also be reached by phone toll-free at (866)870-8911
or by email at service@breakoutbras.com.

Thanks so much for shopping with Breakout Bras!