Please note: if one or more items in your purchase are unavailable at our local warehouse, they will ship from one of our Amazon warehouses. This may add 2-5 business days to your shipping time.
If your shipment is urgent and you'd like to get a rate for overnight shipping, please contact Customer Service at 1-864-627-0200 Monday through Friday. Same day shipments must be placed before 2 PM EST.
In-Store Pickup:
Please be aware that some items are nonreturnable when utilizing our in-store/curbside pickup option. We cannot accept returns on swimwear, strapless bras, adhesive bras, or panties. If you are unsure about the fit of an item, please come inside to try it on before leaving the premises with it.
Free Shipping in the United States:
Paid Shipping in the United States:
Please note that the estimated delivery times are ONLY estimates and are not guaranteed, though almost all orders are received within the estimated time frame.
If you are having your items shipped to an apartment or suite and you choose our free standard shipping option (which includes delivery confirmation), we will not be held responsible for packages that show being delivered but you do not receive. We may, at our discretion, choose to require a signature for any order valued over $100 on any shipping method selected. (If you would like to require a signature for your shipment, please include a comment at checkout to indicate this request, and we will make sure to require signature for your shipment. Customer service may contact you for additional information if necessary.)
FedEx and UPS in the United States:
International Orders:
International shipping rates are calculated based on your order size and location
International shipping costs are nonrefundable
Available International Shipping Options:
UPS Worldwide
DHL Express
Customs: We are unable to control whether or not orders shipped outside of the US are stopped in Customs. We cannot be held responsible for these delays or any fees Customs may charge. Any duties assessed by Customs are the responsibility of the customer. We cannot mark packages as "Gift" to avoid Customs fees. No matter what method of international shipping you choose, you are responsible to pay the customs fees for your country. None of our shipping methods cover duties and taxes.
We will charge the price of your full order at the time of purchase. If something is sold out or unavailable, you will be contacted and notified that it has been cancelled and refunded. If the item is on backorder you will be notified via email and your payment for that item will be held until the item arrives from the manufacturer and ships to you.
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Grab Bag Shipping Policy:
See Grab Bag Rules and Regulations Page
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